CASE STUDIES
0-1 Platform Design & Ownership
Oracle's Unity, The world #1 Customer Data Platform (Forrester Research*)
0-1 Platform Design & Ownership
Oracle's Unity, The world #1 Customer Data Platform (Forrester Research*)
Led design for AI Enabled Chat Experience
Michael transformed agent scalability and cross-platform consistency by building cohesive UX systems, simplifying responder flows, and removing configuration friction at scale.
Led design for AI Enabled Chat Experience
Michael transformed agent scalability and cross-platform consistency by building cohesive UX systems, simplifying responder flows, and removing configuration friction at scale.
0-1 Platform Design & Ownership
Oracle's Unity, The world #1 Customer Data Platform (Forrester Research*)
Led design for AI Enabled Chat Experience
Michael transformed agent scalability and cross-platform consistency by building cohesive UX systems, simplifying responder flows, and removing configuration friction at scale.
0-1 Platform Design & Ownership
Oracle's Unity, The world #1 Customer Data Platform (Forrester Research*)
0-1 Platform Design & Ownership
Oracle's Unity, The world #1 Customer Data Platform (Forrester Research*)
Led design for AI Enabled Chat Experience
Michael transformed agent scalability and cross-platform consistency by building cohesive UX systems, simplifying responder flows, and removing configuration friction at scale.
Led design for AI Enabled Chat Experience
Michael transformed agent scalability and cross-platform consistency by building cohesive UX systems, simplifying responder flows, and removing configuration friction at scale.